What are your payment terms?
Our standard payment terms are – 50% upfront deposit, 50% upon shipment.
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FAQs
Who is responsible for shipping costs and import duties?
Shipping costs are typically the responsibility of the customer. Import duties, taxes, and any other fees levied by customs authorities are also the customer’s responsibility. We can provide documentation to facilitate customs clearance.
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Where are your products manufactured?
We are proud to be a Hong Kong-based company with manufacturing facilities in Dongguan, China. Our Hong Kong office handles design, sales, and quality control, while our factories utilize world-class CNC machines and injection molding equipment to ensure precision and efficiency.
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What are your quality control processes?
Quality is paramount. We implement rigorous quality control checks throughout the entire production process, from raw material inspection to final product inspection.
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What is your production lead time?
Lead times vary based on project complexity and order volume. Generally, allow 4-8 weeks for tooling, design approval and production. We will provide a more precise timeline during the quoting process.
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What is the minimum order quantity (MOQ)?
Our MOQ varies depending on the product type and complexity. We’re happy to discuss your specific needs and explore options to accommodate smaller orders. Please contact us for a quote.
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Do you offer design services?
Yes! We offer comprehensive design services, from conceptualization to prototyping and final artwork. Our experienced design team can help you create a unique and functional packaging solution.
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What materials do you use ?
We work with a wide variety of materials, including various types of paperboard, fabrics, leather, plastics, and metals. The specific material selection depends on your design and requirements.
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What types of products do you offer?
We specialize in custom eyeglasses cases and packaging solutions. Our product categories include Flexfold folding cases, rigid cases, semi-rigid cases, soft pouches, microfiber lens cleaning cloths, and more. We also offer bespoke packaging design and development services.
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